ALL INFORMATION YOU NEED FOR A SAFE TRANSPORT

SERVICE INFORMATION

U.S.A. WITH AIR CARGO SERVICE

The Airlines Companies have announced that the United States Transportation Security Administration (“TSA”) issued a safety directive for shipments of goods destined for or in transit to the United States of America, restricting freight due to Syria or Egypt, Somalia, Yemen.
Under this new directive, airlines/carries flying to the United States of America require a statement in which shippers must certify that – after having examined the documents accompanying the goods provided by principals/clients – the origin of such goods is not Syria or Egypt, Somalia or Yemen, and that said good has not been transferred or transited
through these countries.
That being said, in order to fulfill this new security directive and to provide airlines the necessary information for the carriage of your goods, we ask you to provide a similar statement to establish your merchandise “has not originated in, transferred from or transited through any point in Yemen, Syria, Somalia or Egypt”.
These are two types of statements must be completed and signed alternately for each single shipment (Single Shipment Declaration) included the cases of this directive or must be compiled only once (Permanent Shipment Declaration) in the case this shipper’s declaration should be considered in all respects as a permanent Declaration for all of your shipments to the United States.

 

GUIDE TO THE COMPILATION OF PRO-FORMA AND/OR COMMERCIAL INVOICE

Shippings of goods and material not classifiable as “documents” (as spare parts, textile material, catalogues, videocassettes, etc.) are subject to the customs regulations which provide:

  • Pro-forma Invoice: in case of shipments of goods not for relase or samples in view without commercial value.
  • Commercial Invoice: in case of shipment of goods destined for sale.
  • Each invoice must be drafted in english or otherwise to have its translation.
  • In order to avoid customs delays you should provide a detailed description of goods, avoiding generic expressions.
  • The pro-forma or commercial invoice must be submitted, in addition to the original, 4 copies, all stamped and signed in original.
  • Indicate the recipient information, including the phone number and zip code.

 

RATES FOR EXPORT

Prices are calculated on the “Total Weight of Shipment” that is the sum of packages travelling with a single Consignment Note:

  • Volumetric weight in kg = length x height x width in cm / 5000
  • Calculate the “Total Weight of Shipment” by adding the weight of all packages that are to be sent to the same recipient, with a single Consignment Note Flight 2000 S.r.l.
  • Round up the weights between 0 and 70.5 kg to next half kilo and the weights over 71 kg to the next kilo
  • For Example: 2.1 kg = 2.5 kg 86.2 Kg = 87 kg
  • Rates do not include additional charges for remote areas.
  • Rates do not include taxes. Where applicable, VAT is calculated on standard bases.

 

SURCHARGES FOR SHIPPING IN ADDITION TO TRANSPORT COSTS

In order to cope with the swing of costs/taxes, Flight2000 S.r.l. reserves the right to modifyfees and charges. Any changes will be given with a 30 days’ notice.

  • Change of delivery address.
  • Oversized.
  • Residential: private home delivery.
  • Outside area’s delivery.
  • Cash on delivery: Flight 2000 S.r.l. accepts shipments encumbered by cash on delivery in National Areas, EU, Switzerland and Norway.
  • Saturday delivery service: surcharge for shipping: Service Day Express.
  • For all the undeliverable shipments, we will apply receive fees.
  • POD: Proof of delivery with recipients’ signature.
  • Additional insurance coverage.
  • Incorret/missing recipient code for carriage forward shipments: surcharge will be applied to all shipments where you don’t have mentioned an account number, or in the event that the information is not correct.
  • Fuel surcharge.

 

CUSTOMS CHARGES
Customs export charges will be billed to the recipient unless specifically request by the sender. Any customs duties (VAT and duties) not paid by recipients (after relative reminders) must be paid by the senders of the expedition.

 

PROHIBITED ITEMS

In all countries the shipment of the following items is forbidden:

  • Live animals
  • Firearms
  • Items of exceptional value (for example artwork, antiques, precious stones, gold and silver, etc.)
  • Ivory and ivory’s objects
  • Unaccompained baggages
  • Marketable effects (cheques, cash, etc.)
  • Personal effects
  • Alcoholic beverages
  • Pornographic material
  • Dangerous Goods/Materials (ADR/IATA regulations)
  • Perishable Goods
  • Animals’ skins (not pets)
  • Furs
  • Plants
  • Seeds
  • Tobacco and products containing tobacco

Are also forbidden: consignments of goods which by their nature it is probable that dirty, goods which deteriorate or harm people, goods or equipment; goods the carriage of which is prohibited by the laws of the country of origin, transit or destination (for example Ivory and ivory’s objects), goods subject to monopoly rights (for example alcoholics) or goods that require special equipment or precautions for safety, or permits. According to the laws, some goods can be transported only within respect of certain conditions and for some of them it is forbidden air transport (for example liquids in glass-containers).
It is responsibility of the shipper to comply with applicable laws or Government regulations applicable in each country. Shipments are subject to inspection by the Customs Authorities or other Government Agencies and therefore might be subject to delays.
We reserve the right to refuse or suspend the transportation of any package that does not carry details of contact, both of the sender and of the recipient, and of goods that we consider not adequately described, classified or packaged or labelled appropriately for transport and with the necessary documentation.
We do not carry any merchandise that is prohibited by law or provision of any federal or local government of origin’s or destination’s countries or that might break any law on importing and exporting or other laws, or that might jeopardize the safety of our employees, agents and subcontractors, or means of transport or that we might think it could dirty or harm other goods or equipment or that might not fit economically or operationally to the transport.

 

RESTRICTIONS OF SERVICES
Flight 2000 S.r.l. accepts C.D.O. shipments (cash/cash on delivery) for deliveries in EU,Norway and Switzerland.

 

WEIGHTS MEASURED

Flight 2000 S.r.l. entrusts shipments to suppliers who make electronic control of weights and measures. Automatic checking of invoices allows to check the difference between the weights listed in LDV/manifest of the customer. Flight 2000 S.r.l reserves the right to apply at any time the difference.

 

DANGEROUS GOODS

DANGEROUS GOODS TRANSPORTATION

Flight 2000 does not transport dangerous goods (ADR). Violation of such clause will legitimize Flight 2000 to ask for compensation for all damages, direct and indirect even only potential, that may arise for our employees and/or our staff related to the breach of the provision below, as well the disruption of transport services rendered. Air transport of dangerous goods is strictly controlled and regulated.

The legislation sets specific responsibilities for those who ship dangerous goods. International and United Kingdom’s laws state that dangerous goods must be transported by air following the criteria set out in ICAO (International Civil Aviation Organizations).- Technical instructions for the safe of transport of dangerous goods by air. These regulations are legally related to each other.

IATA (International Air Transport Association) produces its version of ICAO document: IATA Regulations for Dangerous Goods. Above mentioned regulations define dangerous goods that can be transported by air and the criteria for labelling, the necessary documentation for the transport, the type and particulars packing characteristics, maximum transportable quantity for single package.

FAILURE TO FOLLOW THESE RULES CAN DETERMINE HIGH FINES AND IN EXTREME CASES,
IMPRISONMENT.

Moreover, also road transport is regulated by national and international laws (ADR – Accord European relatif au trasport international des marchandises Dangereuses par Route).

UNDER OUR GENERAL CONDITIONS OF TRANSPORT IT IS CLEARLY WRITTEN THAT FLIGHT
2000 DOES NOT TRANSPORT DANGEOURS GOODS.

More specifically, article 2 – letter c – of these general terms and conditions sets out among other things that “the packages should not contain the prohibited items listed in the Guide Information to the Services, without limitation, and items of exceptional value (such as artwork, antiques, precious stones, jewelry, stamps, unique pieces, gold and silver), cash or negotiable effects (such as cheques, bills of Exchange, bonds, saving certificates or other securities) and dangerous goods”.

 

CEE REGULATION

New EC 428/2009 Export Regulation

Our goal is to offer you an excellent service and make sure that your goods are quickly delivered to their final destination without any surprises. That’s the reason why we would like to draw you attention to one of the European Community Regulations to be complied with for exports to EEC countries. The Council Regulation (EC) No. 428/2009 sets up a community regime for the control of exports of dual-use items and technology. “Dual-use” items are goods which can be used for both civil and military purposes. The following is a list of the main commodity categories concerned:

  1. Products of chemical industries and related industries
  2. Plastic materials
  3. Ceramics
  4. Metals
  5. Machinery and equipment, electrical material, audio and video recording equipment, television equipment and related components, data processing equipment and related components
  6. Transportation equipment (vehicles, motor cars – sea and air transportation) and related components
  7. Optical instruments, photography, motion-picture equipment, measuring and controlling devices and related components
  8. Integrated circuits
  9. Software

For any shipment of products belonging to the above-listed categories, the commercial invoice accompanying the shipment must bear the following declaration:
“In compliance with the EC Regulation 428/2009 which sets up a community regime for the control of exports of dual-use items and technologies, it is hereby declared that the items mentioned in this document consist of ……. (example: components for dough kneading machines, etc.) and are therefore intended exclusively for civil purposes.
For any further information, please contact our sales department.

 

 

New procedure remittance customs documents (MRN)

From 1st July 2009 Flight 2000 abides by the provisions of Regulation EEC 2454/1993, as amended by Council Regulation EEC 1875/2006. From that date, therefore, the Export customs clearance will be processed through the electronic submission of export declarations. The new electronic customs export declarations can be submitted both in print and via e-mail, with no need of additional Visas. Output test by the State will no longer be given by Customs stamp but can also be downloaded by you electronically by entering the code MRN (Movement Reference Number previously sent to you), the dispatch’s number of the vector used, followed by your invoice’s number in the provided link (ecustoms.it) on the site of the Agencies of Customs (www.agenziadogane.it), after you have registered your company.
Carriers to customs directives may not send the MRN for shipments of less than 150 euros.

 

 

TYPES OF PACKAGING

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In order to safeguard the security of goods and persons working in store, we inform you that:

  • At the time of withdrawal, if a shipment is not packaged properly, will not be accepted by our partners.
  • If withdrawn, the goods shall be considered “accepted with reserve” in order to be subsequently verified. You will be contacted if your shipment will not be held liable.

As always, our first goal is to deliver customers ‘ shipments on time and in perfect condition. Your commercial manager is available for additional information and clarification.

The recycled boxes are less resistant: please make sure that box is rigid and in goodcondition.

Avoid boxes too large for their content, in the case of overlapping parcels. Too much padding reduces the strength of the packaging, please avoid also too heavy packages, they must be manually operated by a single person.

Always remove the old labels, add the new labels on the top so that the barcode is flat and not folded along the edge.

No projecting parts: articles must fit perfectly inside the pallet without protruding over the edge. The goods must be adequately protected with strap and wrapped in film shutter.

Please make sure that the parcel is flat: a flat top surface makes the collection resistant. Not stackable pallets are subject to surcharges.

FUEL SURCHARGE

CERTIFICATION

Quality policy
Flight 2000 s.r.l. considers quality essential to the maintenance and growth of the company on the market . As an added boost to quality adopted the management system according to UNI EN ISO 9001:2008, with the objective to further stimulate employee involvement and improvement processes. The company bases its operational choices about:

Customer satisfaction
Achieving this goal means being come to the main point of arrival, that is to turn into a springboard for continuous improvement.

Guarantee of total transparency
Provide customers with the absolute guarantee of transparency in relation to the services provided, in order to make the customer aware of the arrangements for carrying out of the service.

Improvement of imagine
Achieving total customer satisfaction determines a positive image on the market and the favorable publicity by satisfied customers contributes to the development of the activities.

Constant improvement of quality
The above mentioned objectives, along with those that will arise during the life of Flight 2000, are part of the management system for continuous quality improvement, underlying methodology of company policy.

TABLE AND INCOTERMS

DDU delivered duty unpaid

With the surrender DDU the seller delivers the goods at the buyer’s disposal, putting not cleared for import and not unloaded from the means by which there was delivered, at the agreed place of destination with the exception of all customs duties, to support, where appropriate, for imports of the country of destination. Such customs duties are the responsibility of the buyer; are responsibility of the buyer also the costs and risks caused by the fact that he fails to clear the goods for import in time.

DDU delivered duty paid

With the surrender DDU the seller delivers the goods at the buyer’s disposal, putting cleared for import and not unloaded from the means by which there was delivered, at the agreed place of destination. The seller has to bear the costs and risks involved in bringing the goods in that place, including all customs duties to be supported where appropriate, for import in the country of destination.

CFR (C&f) Cost and Freight
With the made CFR means that the seller delivers when the goods pass the ship’s rail in the port of landing. The seller has to bear all the costs involved in transporting the goods to the named port of destination, but since the time of delivery, the risk of loss or damage to the goods (as well as any extra costs caused by events that took place after this time) are transferred automatically to the buyer. Export clearance of goods in CF is borne by the seller.

CIF Cost, Insurance and Freight

With the surrender CIF the seller delivers when the goods pass the ship’s rail in the port of landing. The seller has to bear all the costs involved in transporting the goods to the named port of destination, but since the time of delivery, the risk of loss or damage to the goods (as well as any extra costs caused by events that took place after that time ) are transferred to the buyer. In CIF the seller also has to procure marine insurance in favour of the buyer for loss or damage to the goods during transport.

CIP Trasporto and Insurance
With the surrender of CIP the seller delivers the goods to the carrier nominated by him leaving but have to pay the necessary expenses because the goods are transported to the place of destination. This means that the buyer bears all risks and any other expenses due to what happened to the goods after it has been delivered. In CIP the seller also has to procure insurance against the buyer for loss or damage to the goods during transport.

FOB Free on Board

With the surrender FOB means that the seller delivers when the goods pass the ship’s rail in the port of shipment. The buyer must therefore bear all the costs and risks of loss or damage to the goods from that point. In FOB export goods clearance is borne by the seller.

EXW Ex Works

With the delivered Ex Works means that the seller delivers the goods by placing at the disposal of the buyer on its premises or another named place (establishment, factory, warehouse, etc.) unpaid for export and not loaded on the means of pick up. This Incoterms involves minimum level of obligations for the seller and the buyer has to bear all costs and risks to pick merchandise from these areas.

FCA Free Carrier

With the surrender FCA means that the carrier delivers putting back the goods, cleared for export, to the carrier nominated by the buyer at the named place. You take special care that the place chosen for delivery is crucial to the operations of loading and unloading the goods at that place. If delivery is made on the premises of the seller, the latter is responsible for loading. If delivery is made in another place, the seller is not responsible for the download.

FAS Free Alongside Ship

With the surrender of FAS means that the seller delivers the goods alongside the ship putting in the named port of shipment. The buyer must therefore bear all the costs and risks of loss or damage to the goods from that point. Means so that customs clearance of export goods is borne by the seller.

DAT Delivered at Terminal

Provides that the delivery is perfect with the making available of goods, which was downloaded from the medium, the terminal agreed.

FAD Delivered at Frontier

 

DAP Delivered at Place

The delivery occurs with the goods still in the vehicle with which it was delivered and made available by the buyer for the discharge, in addition to the charges do not include customs operations.

REMITTANCE CUSTOMS DOCUMENTS

From 1st July 2009 Flight 2000 shall comply with the provisions of Regulation EEC 2454/1993, as amended by Council Regulation EEC 1875/2006. From that date, therefore, the Export customs clearance will be processed through the electronic submission of export declarations. The new electronic customs export declarations can be submitted both in print and via e-mail, with no need of additional Visas. Output test by the State will no longer be given by Customs stamp but can also be downloaded by you electronically by entering the code MRN (Movement Reference Number previously sent to you), the number ), the dispatch’s number of the vector used, followed by your invoice’s number in the provided link (ecustoms.it) on the site of the Agencies of Customs (www.agenziadogane.it), after you have registered your company. Carriers to customs directives may not send the MRN for shipments of less than 150 euros.